The Privacy Policy
Hello. We are Studio350, LLC (also known as Sutdio350). Here's how we protect your data and respect your privacy. Command Listing is a service provided by Studio350 and the privacy policy for Studio350 controls how your personal informaiton is used in relation to the Command Listing service and website. This privacy notice is based on an open-sourced design from Juro and Stefania Passera - get your own free privacy policy template
Our role in your privacy
If you are a Studio350 customer or subscriber, or just visiting our websites, this policy applies to you.
When and how we collect data
From the first moment you interact with Studio350/Command Listing, we are collecting data. Sometimes you provide us with data, sometimes data about you is collected automatically.
Here’s when and how we do this:
DATA YOU GIVE
DATA WE COLLECT
You browse any page of our website
You request a service from Studio350
We call you
You receive emails from us
You chat with us for customer support
You opt-in to marketing messages
Types of data we collect
Contact details
Your name, address, telephone number, email address...
Financial information
Your bank account number, sort code, credit/debit card details...
Data from the websites we build for you
Your contact information, your real estate brokerage information, photography providers, listings information, property descriptors, property features, documents you submit to attach to property sites, 3D tours, marketing materials for your business, marketing videos, social profile links, and any other information you voluntariy provide to us...
Data that identifies you
Your IP address, login information, browser type and version, time zone setting, browser plug-in types, geolocation information about where you might be, operating system and version...
Data on how you use the Studio350 services and websites
Your URL clickstreams (the path you take through our site), products/services viewed, page response times, download errors, how long you stay on our pages, what you do on those pages, how often, and other actions...
How and why we use your data
Data protection law means that we can only use your data for certain reasons and where we have a legal basis to do so. Here are the reasons for which we process your data:
Keeping Studio350 running
Managing your requests (like creating websites for you, updating sites for you, etc), login and authentication, remembering your settings, processing payments, hosting and back-end infrastructure.
Improving Studio350 services
Testing features, interacting with feedback platforms and questionnaires, managing landing pages, heat mapping our site, traffic optimization and data analysis and research, including profiling and the use of machine learning and other techniques over your data and in some cases using third parties to do this.
Customer support
Notifying you of any changes to our service, solving issues via live chat support, phone or email including any bug fixing.
Marketing purposes (with your consent)
Sending you emails and messages about new features, products and services, and content.
Your privacy choices and rights
Your choices
You can choose not to provide us with personal data
If you choose to do this, you can continue to use the website and browse its pages, but we will not be able to process transactions without personal data.
You can turn off cookies in your browser by changing its settings
You can block cookies by activating a setting on your browser allowing you to refuse cookies. You can also delete cookies through your browser settings. If you turn off cookies, you can continue to use the website and browse its pages, but the Studio350 websites (including the Command Listing website) and certain services (like Tawk.to) will not work effectively.
You can ask us not to use your data for marketing
We will inform you (before collecting your data) if we intend to use your data for marketing and if third parties are involved. You can opt out from marketing by emailing us at privacy@studio350.com.
Your rights
You can exercise your rights by sending us an email at privacy@studio350.com.
You have the right to access information we hold about you
This includes the right to ask us supplementary information about:
- the categories of data we’re processing
- the purposes of data processing
- the categories of third parties to whom the data may be disclosed
- how long the data will be stored (or the criteria used to determine that period)
- your other rights regarding our use of your data
We will provide you with the information within one month of your request, unless doing so would adversely affect the rights and freedoms of other (e.g. another person’s confidentiality or intellectual property rights). We’ll tell you if we can’t meet your request for that reason.
You have the right to make us correct any inaccurate personal data about you
You can object to us using your data for profiling you or making automated decisions about you
We may use your data to determine whether we should let you know information that might be relevant to you (for example, tailoring emails to you based on your behaviour). Otherwise, the only circumstances in which we will do this is to provide Studio350 services to you.
You have the right to be ‘forgotten’ by us
You can do this by asking us to erase any personal data we hold about you, if it is no longer necessary for us to hold the data for purposes of your use of Studio350 services.
How secure is the data we collect?
We have physical, electronic, and managerial procedures to safeguard and secure the information we collect.
And please remember:
- You provide personal data at your own risk: unfortunately, no data transmission is guaranteed to be 100% secure
- You are responsible of your username and password: keep them secret and safe!
- If you believe your privacy has been breached, please contact us immediately on privacy@studio350.com
Where do we store the data?
The personal data we collect is processed at our offices in McDonough, GA and in any data processing facilities operated by the third parties identified below.
By submitting your personal data, you agree to this transfer, storing or processing by us.
How long do we store your data?
We will archive and stop actively using any personal identifiable information about you within 6 months from the last time you used any Studio350 service
Third parties who process your data
Tech businesses often use third parties to help them host their application, communicate with customers, power their emails etc. We partner with third parties who we believe are the best in their field at what they do.
When we do this, sometimes it is necessary for us to share your data with them in order to get these services to work well. Your data is shared only when strictly necessary and according to the safeguards and good practices detailed in this Privacy Policy. Where personal data is transferred to a third party in the United States we take steps to ensure we agree the standard contractual clauses with them. We continually monitor this transfer mechanism. Any data transfers to the US are encrypted and generally consist of insensitive personal data.
Cookies
We use cookies. Unless you adjust your browser settings to refuse cookies, we (and these third parties) will issue cookies when you interact with Juro. These may be ‘session’ cookies, meaning they delete themselves when you leave Juro, or ‘persistent’ cookies which do not delete themselves and help us recognise you when you return so we can provide a tailored service.
Making this policy great
Well done for getting to the bottom of this policy. It was designed to be as transparent, useful and engaging as possible.
Please don’t make this the last time you read it as we will post any changes on this page.
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